View Moving in FAQs
A: As we do all the administration online via our digital platforms, the move-in process is quick and easy. Simply turn up with your passport and right to rent documentation on your tenancy start date and we will hand over the keys. Make sure your contract has been signed online and the move-in monies paid before you turn up. Your check-in inventory report will also be sent to you electronically prior to your move in and utility readings will be noted in the report itself.
A: Yes, keys will be handed over on move-in, as long as you've passed the right-to-rent check and all move-in monies have been paid.
A: Let us know as early as possible if you'd like to change your move-in date. We will try to accommodate requests where possible.
A: 100%. Your tenancy start date can be selected when you complete the online reservation form for the apartment. Once you've passed your referencing, signed your contract and paid, you can speak to one of our site teams to agree your move-in time. Where we have teams on-site 24/7, you can move in out of hours too. Where we don't have a team around the clock, you'll need to collect your keys during working hours.